New dedicated facility expands after-sales services with advanced technology, premium amenities and award-winning service standards
Riyadh, Saudi Arabia, August 3, 2026: Wallan Trading Company, the official distributor of Genesis in Saudi Arabia’s Central Region, has inaugurated its new dedicated Genesis Service Center at its North Riyadh branch, marking another milestone in its commitment to delivering an exceptional ownership experience for Genesis customers across the Kingdom.
The new facility strengthens Wallan Trading’s after-sales network by offering comprehensive maintenance and repair services for the full Genesis model lineup. Designed in accordance with Genesis’ global standards, the center combines advanced technology, highly trained technicians and genuine Genesis parts to provide customers with the premium quality, reliability and performance expected from the luxury automotive brand.
Equipped with nine fully operational service bays, the center significantly increases service capacity while helping reduce waiting times. Every stage of the customer journey has been carefully optimized to improve efficiency, from vehicle reception and repair order processing to maintenance, quality inspections and final vehicle delivery. This streamlined approach enables customers to enjoy faster turnaround times without compromising service quality.
To further enhance the ownership experience, the facility also features a modern customer lounge designed to provide a comfortable and premium environment while vehicles are being serviced. The center operates from 7:00 a.m. to 9:00 p.m., Saturday through Thursday, offering customers greater flexibility when booking maintenance appointments and servicing their vehicles.
The opening comes shortly after the facility was recognised as the “Certified Service Center of the Year 2026,” reflecting its commitment to operational excellence and its ability to consistently deliver the highest standards of after-sales service.
Commenting on the launch, Mohammed Aboul Nour, Managing Director of the Genesis brand at Wallan Trading, said the new service center represents an important milestone in the company’s long-standing partnership with Genesis.
“This dedicated Genesis Service Center marks another important step in our partnership with Genesis. It forms part of our strategy to expand the Genesis Wallan network by strengthening our after-sales capabilities, enhancing technical support and delivering more flexible, customer-focused services that further elevate the ownership experience,” he said.
He added that after-sales service has become one of the most important competitive advantages in the luxury automotive sector, highlighting Wallan Trading’s continued investment in expanding its infrastructure and service network to reinforce Genesis’ growing presence in the Saudi market.
Wallan Trading has partnered with Genesis since 2015, when the luxury marque was established as an independent automotive brand. Over the past decade, the company has steadily expanded its network of showrooms and service centers across Saudi Arabia, providing customers with a seamless ownership journey built around premium service, innovation and attention to detail.
The opening of the new Genesis Service Center in North Riyadh reflects both companies’ continued commitment to delivering world-class after-sales support and reinforcing Genesis’ reputation as one of the Kingdom’s leading luxury automotive brands.
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